All local orders will be sent using local courier service, or you may opt for free Self-Collection at our store at Bugis Junction or our HQ. You can choose your shipping preference at checkout point.
All overseas orders will be made through Singapore Post Registered Air Mail Service (click here for Registered Air Mail rates and Country Delivery Zones) for parcels below 2kg.
We provide free courier service for local orders above S$30. If your order is below S$30, an additional S$3.50 is required for courier service. Ripples reserves the right to use our designated courier services. We apologize that we do not offer Singapore Post Normal Mail Service, as this is to ensure that both parties will be able to track your parcel. For local delivery, there should be someone available to collect the parcel.
For self collection at our store, please allow 2-3 working days for your order to be sent down. An email will be sent be sent to you once your order is ready for pick up.
Ripples (Bugis Junction)
Bugis Junction #03-12A
200 Victoria Street, Singapore 188021
Tel: 6904 4058
For self collection at our HQ, we will contact you for the date and time of collection.
35 Tannery Road Ruby Industrial Complex
Tannery Block #03-08, Singapore 347740.
Tel: 6743 3718
For overseas delivery, we offer a standard registered shipping through Singapore Post Registered Air Mail service for parcels below 2kg and Singapore Speedpost Standard for parcels above 2kg. Shipping costs will be automatically calculated upon checkout by per item weight and zonal base. You can track your orders via Singpost and your respective country postal service website. Some countries do not have online tracking updates. Please do note that most carriers do not ship on weekends and public holidays.
In view of COVID19 uncertainty, please note that we will not be liable for parcel delays. It is advisable for you to check if your country postal services is affected by the pandemic.
SingPost is only able to track until the parcel reaches the country of destination.
Ripples will not bear any sales taxes and import duty or other applicable charges on behalf of our overseas customers. Import taxes, custom duties and regulations vary from countries. Customers are advised to check with their respective country's custom regulations before placing an order to avoid any taxes or other charges (if any) when the parcel reaches them.