All local orders will either be made through Singapore Post Registered Mail Service or Self-Collection at our stores. You can choose your shipping preference at checkout point.
All overseas orders will be made through Singapore Post Registered Air Mail Service (click here for Registered Air Mail rates and Country Delivery Zones) for parcels below 2kg.
We provide free Singapore Post Registered Mail shipping for local orders above S$30. If your order is below S$30, an additional S$3.50 is required for postage if you opt for Singapore Post Registered Mail. We apologize that we do not offer Singapore Post Normal Mail Service, as this is to ensure that both parties will be able to track your parcel. For local delivery, there should be someone available to collect the parcel. If no one is at the stated delivery address at the time of delivery, the postman will slip a Collection Slip under your door and you can head down to the local Post Office stated on the slip to collect the parcel.
Please do allow 1-3 working days for your order to be sent down to the Ripples Concept Store of your choice. An email will be sent be sent to you once your order is ready for pick up.
Ripples (Bugis Junction)
Bugis Junction #03-12A
200 Victoria Street, Singapore 188021
Tel: 6904 4058
Ripples (Plaza Singapura)
Plaza Singapura #B1-31B
68 Orchard Road, Singapore 238839
Tel: 6884 7848
For overseas delivery, we offer a standard registered shipping through Singapore Post Registered Air Mail service for parcels below 2kg and Singapore Speedpost Standard for parcels above 2kg. Shipping costs will be automatically calculated upon checkout by per item weight and zonal base. You can track your orders via Singpost and your respective country postal service website. Some countries do not have online tracking updates. Please do note that most carriers do not ship on weekends and public holidays.
- As of 2016, Australia Post and Canada Post do not provide tracking services for overseas parcel. SingPost is only able to track until the parcel reaches the country of destination. Please allow at least 2 working days or custom clearance and at least 14 - 30 working days for parcel processing in these 2 countries.
- Ripples will not bear any sales taxes and import duty or other applicable charges on behalf of our overseas customers. Import taxes, custom duties and regulations vary from countries. Customers are advised to check with their respective country's custom regulations before placing an order to avoid any taxes or other charges (if any) when the parcel reaches them.